Privacy Policy

Effective date: May 18, 2026

This Privacy Policy describes how Bitecast (“Bitecast,” “we,” “us,” or “our”) collects, uses, and shares information when you use the Bitecast mobile application and related services (collectively, the “Service”). By using the Service, you agree to this policy. If you do not agree, please do not use the Service. See also our Terms of Use.

1. Who we are

Bitecast is operated by the developer of the Bitecast app (bundle identifier com.bitecast.bitecast). For privacy questions or requests, use our privacy request form or the support page.

2. Information we collect

Depending on how you use the Service, we may collect:

• Account information. When you sign in, we receive identifiers from our authentication provider (for example, a subject ID and email address associated with your account).
• Household and profile preferences. Dietary restrictions, allergies, preferences, and similar settings you choose to save for yourself or your household.
• Recipe and meal content. Recipes, meals, chat messages, planner entries, versions, and other content you create, save, or edit in the app.
• Subscription and entitlement status. Information needed to determine whether you have free, trial, or paid access (for example, product identifiers and entitlement state from Apple and our subscription platform).
• Usage and technical data. App interactions, API requests, timestamps, error diagnostics, and device or app version information needed to operate and improve the Service.
• Feedback you submit. If you use in-app feedback during beta testing, we may receive your message, optional screenshots, and related metadata you attach.
• Photos you submit. Images you provide for Chef capture, nutrition, or similar features may be processed by third-party AI providers to identify food, as described in Section 4.

We do not require you to provide government ID, precise location tracking, or contacts from your address book to use the core Service.

3. How we use information

We use information to:

• Provide, maintain, and secure the Service (sign-in, cookbook, chat, planning, and subscriptions).
• Generate and adapt recipes using your stated preferences and conversation context.
• Enforce access tiers (free, trial, Basic, Premium) and usage limits where applicable.
• Sync subscription status between app stores, our billing partner, and our servers.
• Respond to support requests and improve reliability and product quality.
• Comply with law and protect users, our systems, and the public.

4. AI and automated processing

Bitecast uses automated systems, including large language models provided by third-party AI vendors (such as OpenAI or Anthropic), to help generate and adapt recipes, respond in Chat, and produce related suggestions. When you use these features, relevant prompts, preferences, and recipe context may be sent to those providers under our instructions to deliver the feature. Photos you submit may also be processed by third-party AI providers to identify food and generate nutrition or capture suggestions. We design the Service so that AI suggestions are reviewable where the product provides edit proposals or confirmations; you remain responsible for what you cook and serve.

Do not enter information you are not comfortable processing for recipe assistance (for example, highly sensitive personal data unrelated to meal planning).

5. How we share information

We share information only as needed to run the Service, including with:

• Authentication (Auth0). To sign you in and manage sessions.
• Cloud infrastructure (Amazon Web Services). To host APIs, store application data, and serve static assets.
• Subscriptions (RevenueCat; Apple App Store). To present plans, process purchases and trials, and verify entitlements. Apple’s privacy practices apply to App Store transactions.
• AI providers. As described in Section 4, when you use AI-powered features.
• Legal and safety. When required by law, to enforce our Terms, or to protect rights and safety.

We do not sell your personal information.

6. Children

The Service is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us via the privacy request form and we will take appropriate steps to delete it.

7. Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data subject to technical and legal limits (for example, backup retention or records we must keep for tax or fraud prevention).

8. Security

We use reasonable administrative, technical, and organizational measures to protect information (including encrypted transport and access controls on production systems). No method of transmission or storage is completely secure; we cannot guarantee absolute security. Report security concerns via our security report form.

9. Your choices and rights

Depending on where you live, you may have rights to:

• Access, correct, or delete personal information we hold about you.
• Object to or restrict certain processing, or withdraw consent where processing is consent-based.
• Port data you provided in a structured format where applicable.
• Lodge a complaint with a supervisory authority.

To exercise these rights, submit a privacy request. We may need to verify your identity before responding. California residents may have additional rights under the CCPA/CPRA; we will honor applicable requests in line with those laws.

Account and subscription controls: You can manage App Store subscriptions in your Apple ID settings. Sign-out and account-related requests can be initiated through the app, our account deletion page, or via the privacy request form.

10. International users

The Service is operated from the United States. If you use the Service from other regions, your information may be processed in the United States and other countries where our service providers operate, which may have different data protection laws than your home country.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy at this URL and update the effective date above. Material changes may also be communicated in the app or through App Store release notes where appropriate.

12. Contact

Privacy request form
Support page
Terms of Use
github.com/RaistlinD2x/bitecast